Ez168 takes the data privacy of Malaysian players very seriously. This document transparently explains how we collect, use, store, and protect your personal information — so you can play with peace of mind, free from concerns about your data security.
When you create an account at ez168, you are trusting us with your personal information. We take that trust seriously. This Privacy Policy was not written merely as a legal document to fulfil a compliance requirement — it was written as an honest and straightforward explanation to you as a Malaysian player about what happens to your data from the very first moment you type your name into the ez168 registration form.
Malaysia's digital entertainment industry is growing rapidly, and with that growth comes legitimate concerns about personal data security. We understand those concerns. That is why ez168 invests seriously in high-standard data security infrastructure and ensures every player has full access to information about how their data is handled. Transparency is a core value of ours, and this Privacy Policy is a direct expression of that value.
Important Note: This Privacy Policy was last updated in January 2026 and applies to all registered ez168 users. By registering for or using the ez168 platform, you are deemed to have read and fully understood this Privacy Policy. Users will be notified of any material changes via email or in-platform notification before they take effect.
These are not just promises — they are the actual practices ez168 carries out every day to protect your data.
Every page on ez168 uses HTTPS with a 256-bit SSL certificate. This means all data transmitted between your device and ez168's servers — including login credentials, payment details, and personal information — is encrypted and cannot be read by any third party attempting to intercept the communication.
Ez168 does not sell, rent, or trade players' personal information to any third party for marketing or other commercial purposes without your explicit consent. Your data belongs to you alone — we only use it for the purposes you have agreed to under this Privacy Policy.
Your ez168 account password is not stored in plain text. We use strong, irreversible cryptographic hashing algorithms to store passwords. This means that even in the event of unauthorised access to ez168's servers, your actual password cannot be retrieved from the stored data.
Ez168 gives you full control over your personal data. You can request a review of the information we hold, ask us to correct any inaccuracies, manage your marketing communication preferences, and request account deletion along with all associated data at any time by reaching out to our support team.
Ez168 does not directly store your credit card details, bank account numbers, or sensitive e-wallet information in our systems. All payments are processed through certified third-party payment processing platforms that comply with industry security standards — whether via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX.
In the event of any security incident that may affect your personal data, ez168 is committed to notifying you promptly via your registered email address and through in-platform notifications. Transparency in critical situations is a standard we do not compromise on.
Ez168 collects your personal information through various points of interaction with our platform. Understanding what we collect is your right, and we are committed to explaining it clearly. In general, the information we collect falls into three main categories:
Full name, Malaysian mobile number, email address, date of birth, and ID number (required for KYC during your first withdrawal). This information is used to verify your identity and keep your ez168 account secure.
Your deposit, withdrawal, credited bonus, and betting history records. This information is required for payment processing, dispute resolution, and compliance with applicable legal requirements. ez168 does not directly store card numbers or bank account details.
IP address, device and browser type, operating system, access times, pages visited, and gaming session data. This information is used to improve platform performance, detect suspicious activity, and personalise your playing experience on ez168.
Records of customer support interactions (live chat, WhatsApp, email), feedback you have provided, and your communication preferences. These records help us resolve issues more efficiently and improve the quality of ez168's support service.
Ez168 only collects information that is genuinely necessary to provide the services you request. We do not collect sensitive information such as medical data, religious beliefs, or political views.
The information we collect is used for specific, legitimate purposes. ez168 does not use your data for anything unrelated to providing platform services or fulfilling legal obligations. Below are the primary purposes for which your data is used:
Ez168 does not sell, rent, or trade your personal information. However, there are limited situations where we need to share your data with trusted third parties in order to provide our services to you:
ez168 Guarantee: In all of the data-sharing situations above, we ensure that the third parties involved are bound by data protection obligations equivalent to ez168's own standards. We do not permit them to use your data for any purpose other than those stated.
Ez168 continually invests in high-standard data security infrastructure. Below are the technical and organisational measures we implement to protect your personal data from unauthorised access, loss, or damage:
While ez168 takes all reasonable measures to protect your data, no security system can be guaranteed to be 100% secure. We encourage you to play your part in keeping your account safe by using a strong password, not sharing your login credentials, and contacting us immediately if you suspect any suspicious activity on your account.
Ez168 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit a website. Below are the types of cookies we use and their purposes:
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and your experience on the ez168 platform — particularly session cookies required for a secure login session.
Ez168 does not retain your personal data for longer than necessary. Retention periods vary depending on the type of data and the purpose for which it is held:
As an ez168 Malaysia user, you have meaningful rights over your personal data. ez168 respects and facilitates the exercise of these rights:
You have the right to request a copy of all personal information ez168 holds about you. Requests will be processed within 14 business days.
If you find that the information we hold about you is inaccurate or out of date, you have the right to ask us to correct it without undue delay.
You may request the deletion of your personal data when it is no longer required, subject to certain legal retention obligations that are binding on ez168.
You may opt out of receiving marketing communications from ez168 at any time via the unsubscribe link in our emails or by contacting our support team.
You have the right to request your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform if needed.
In certain situations, you can ask us to restrict how we process your data — for example, while you are disputing the accuracy of information we hold about you.
To exercise any of the rights above, please contact the ez168 support team by emailing support@ez168.best, clearly stating the right you wish to exercise and providing the necessary identity verification information. ez168 will respond within 14 business days.
Ez168 is a digital entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.
Ez168 may update this Privacy Policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or the services we offer. Any changes made are intended to enhance your privacy protection, not diminish it.
When material changes are made to this Privacy Policy, ez168 will notify you via:
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your data. Your continued use of the ez168 platform after any changes take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how ez168 handles your personal data, we are here to listen and help. The ez168 support team is available 24 hours a day and can be reached through multiple channels:
For requests relating to personal data rights (access, correction, deletion, and so on), we recommend using the email channel to facilitate proper documentation and tracking of your request. ez168 is committed to responding to all data privacy requests within 14 business days of receipt.
The Bahasa Malaysia version of this Privacy Policy is the official version applicable to all Malaysian ez168 users and is to be read alongside Terms & Conditions which forms part of the overall agreement between you and the ez168 platform.
Register for free with full confidence that your personal information is protected with industry-standard encryption. Claim your Welcome Bonus of up to RM888 as a new ez168 member.